Digital Files Conversion

DO MY ORIGINAL MEDIA AND FILES GET RETURNED TO ME?
Yes, after the digitize, transfer, and/or duplication process, your original media and files are returned to you along with the new modern useable format.

HOW LONG DOES IT TAKE TO COMPLETE MY PROJECT?
Project completion can take up to 12 weeks. Expedited services are available.

WHAT TYPE OF FILES ARE ON THE THUMBDRIVE?
MP3(audio), JPG (photo), and MP4 (video) are universal formats that will play on all computers, smartphones and tablets, as well as any smart TV’s that have the capability to play these types of files. 

DOES THE FILE TYPE CHANGE DURING THE DUPLICATION PROCESS?
No, during the duplication process, we make an exact copy of your original media.

HOW ARE MY FILES ORGANIZED?
Each memory card, thumbdrive, and hard drive will have it’s own folder of the files contained within on your new thumbdrive or data DVD.

IF MY MEDIA IS NOT WORKING, CAN YOU RECOVER MY FILES?
Sometimes. We do offer basic recovery services which often times can recover data from media that is not working properly.

HOW MANY FILES WILL FIT ON A THUMBDRIVE or DVD?
Thumbdrives and DVDs can hold multiple MP3, JPG, and MP4 files and the number of files that will fit on each thumbdrive or DVD is based on the size of the files. 

HOW IS MY DUPLICATION PROJECT DELIVERED?
CD, DVD, and Bluray are delivered in bulk on unlabeled discs on spindles. Thumbdrives are packaged together and delivered in bulk. Custom labeling and packaging is available.

WHAT MEDIA FORMATS ARE INCLUDED IN YOUR DUPLICATION PRICING?
Pricing includes all single layer CD-R, DVD-R, and BD-R, and (up to) 32GB thumbdrives.